Help center
How can we help?
Answers about briefs, offers, payments and your account, from the team that runs the marketplace.
How it works
From brief to payment.
- 1
Brief posted
A brand publishes a campaign with budget, deliverables, deadline and audience.
- 2
Creators apply
Creators send a pitch and portfolio samples.
- 3
Offer agreed
Both sides trade offers in chat until one is accepted.
- 4
Funds set aside
The agreed amount is set aside from the brand’s wallet.
- 5
Work delivered
The creator delivers in the same chat; the brand can ask for changes.
- 6
Approved and paid
On approval the payment lands in the creator’s wallet, minus 10% commission.
- 7
Withdrawn
Creators withdraw to their bank through Stripe.
- Creator guideSet up a profile brands pick, apply to briefs, agree an offer and get paid.
- Best practicesWrite briefs that get strong applications and run collaborations that finish on time.
- Report an issueSomething wrong with an account, a payment or a message? Tell us what happened.
- Share feedbackTell us what to build or fix next. We read every message.
- Email the teamgeral@findcollabs.app, for anything the guides do not answer.
Common questions.
A brand posts a campaign brief with the budget, deliverables, deadline and audience. Creators apply with a pitch and their portfolio. You talk it through in chat and agree a price by sending offers. When an offer is accepted, that amount is set aside from the brand's wallet. The creator delivers the work in the same chat, and the brand approves it or asks for changes. On approval, the payment lands in the creator's wallet.
Still stuck? geral@findcollabs.app