1. Agreement to Terms

By using FindCollabs, you agree to these terms of service. If you don't agree, please don't use our platform. These terms apply to all users, including creators, brands, and visitors.

2. Platform Description

FindCollabs is a platform that connects creators, brands, and collaborators for partnerships, projects, and content creation opportunities, and provides tools — including messaging, project management, campaigns, and an in-app Wallet — to help users manage those collaborations. Except where we expressly act as a payment facilitator through the Wallet feature described below, FindCollabs is not a party to any agreement, contract, or arrangement between users. We do not vet, endorse, guarantee, or take responsibility for the outcome, quality, legality, or completion of any collaboration.

3. User Responsibilities

You agree to:

Provide accurate and truthful information, including any payout, banking, and tax information
Maintain the security of your account
Comply with all applicable laws and regulations
Respect other users and their intellectual property
Use the platform for legitimate collaboration purposes

4. Prohibited Activities

You may not:

Use fake or misleading information
Harass, abuse, or harm other users
Share inappropriate or illegal content
Attempt to circumvent platform security
Use the platform for spam or unauthorized marketing
Use the Wallet, or any other payment feature, for fraud, money laundering, or to evade sanctions or tax obligations

5. Content and Intellectual Property

You retain ownership of content you create and share. By using FindCollabs, you grant us a license to display and distribute your content as necessary to provide our services. You are solely responsible for any content you post, upload, message, or otherwise share on FindCollabs ("User Content"), including its accuracy, legality, and compliance with the rights of any third party. FindCollabs does not review User Content before it is posted and is not responsible for it. We may remove or restrict access to User Content that we believe violates these Terms or applicable law, without notice. You must not post content that is illegal, defamatory, infringing, fraudulent, or that violates the rights of any third party.

6. Communications and Email

By creating an account, you consent to receive transactional emails and in-app notifications from FindCollabs related to your account, projects, applications, and Wallet activity (e.g., confirmations, receipts, and security alerts). You may opt out of non-essential marketing emails at any time; you cannot opt out of essential service and legal notices while your account is active. FindCollabs is not responsible for the content of messages, emails, or other communications sent between users, whether through the platform or elsewhere, and we do not monitor private communications except as required by law or described in our Privacy Policy. You may not use FindCollabs' messaging or email features to send spam, phishing content, or unsolicited commercial messages; doing so may result in suspension or termination of your account.

7. Wallet, Payments, and Funds

FindCollabs offers an optional in-app Wallet that lets users add funds, hold a balance, send and receive payments for collaborations, and withdraw funds (the "Wallet"). The Wallet exists to facilitate payments between users for work conducted through the platform and is not a bank account. Funds are processed through Stripe and/or other licensed third-party payment processors (each, a "Payment Processor"); FindCollabs does not itself custody your funds, and your use of the Wallet is also subject to the applicable Payment Processor's own terms.

You are responsible for providing accurate payout, banking, and tax information. FindCollabs is not liable for delayed, lost, or misdirected payments caused by inaccurate information you provided.
Funds sent through the Wallet for a project, offer, or milestone are released according to the terms you and the other user agree to within the platform's project or offer workflow. FindCollabs facilitates the release mechanism but does not adjudicate, guarantee, or warrant the quality, completeness, or timeliness of any work or deliverables exchanged.
We may charge processing or service fees on Wallet transactions, which will be disclosed before you confirm a transaction.
We may delay, hold, limit, reverse, or refuse any Wallet transaction we reasonably suspect to be fraudulent, in violation of these Terms or a Payment Processor's terms, or as required by law, including anti-money-laundering and sanctions compliance.
FindCollabs is not a bank, escrow agent, money transmitter, or financial advisor, and nothing in the Wallet feature is a guarantee, insurance, or warranty of any transaction, deposit, or payout.
To the maximum extent permitted by law, FindCollabs is not liable for loss of funds resulting from Payment Processor errors or outages, account compromise caused by your own negligence, or events outside our reasonable control.

8. Transactions and Dealings Outside the Platform

Some users may choose to communicate, negotiate, contract, exchange goods or services, or transfer money outside of FindCollabs and its Wallet — for example, through direct bank transfer, cash, other apps, or third-party platforms ("Off-Platform Transactions"). FindCollabs strongly discourages Off-Platform Transactions and cannot verify the identity, intentions, or reliability of any user you deal with off-platform.

You acknowledge and agree that:

FindCollabs has no involvement in, control over, or responsibility for any Off-Platform Transaction, including its negotiation, performance, payment, or outcome;
FindCollabs is not liable for any loss, damage, fraud, non-payment, non-performance, or dispute arising from an Off-Platform Transaction, even if the parties met through FindCollabs;
Any dispute arising from an Off-Platform Transaction is solely between the users involved, and you release FindCollabs, its officers, employees, and affiliates from any and all claims, demands, and damages arising from such transactions; and
Conducting a transaction outside the platform, including to avoid fees, does not entitle you to any FindCollabs protections, dispute resolution, or support tied to the Wallet feature.

9. Third-Party Services and Payment Processing

FindCollabs relies on third-party providers, including but not limited to Stripe (payments), Firebase/Google Cloud (authentication, hosting, and storage), and app store providers (Apple App Store, Google Play), to operate the platform. We are not responsible for the availability, acts, omissions, errors, or policies of these third-party providers. Features enabled by these providers may be subject to their own separate terms and privacy policies.

10. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Platform Availability

We strive to keep FindCollabs available 24/7, but we don't guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability, including Wallet features.

12. Disclaimers

FindCollabs is provided "as is" without warranties of any kind. We don't guarantee specific outcomes from collaborations and aren't responsible for disputes between users, whether the collaboration or transaction occurred on the platform, through the Wallet, or as an Off-Platform Transaction. FindCollabs does not guarantee the identity, background, qualifications, or trustworthiness of any user. Use our platform at your own risk.

13. Limitation of Liability

To the maximum extent permitted by applicable law, FindCollabs, its officers, employees, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or funds, arising from or related to your use of the platform, the Wallet, any User Content, any transaction or dispute between users, or any Off-Platform Transaction, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any claim arising out of or relating to these Terms or the platform will not exceed the greater of (a) the fees you paid to FindCollabs in the twelve (12) months preceding the claim, or (b) €100. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

14. Indemnification

You agree to indemnify, defend, and hold harmless FindCollabs and its officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your access to or use of the platform or Wallet; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third party's rights, including intellectual property or privacy rights; or (e) any Off-Platform Transaction or dispute with another user.

15. Termination

We may terminate or suspend your account for violations of these terms. You may delete your account at any time through your account settings. Termination does not entitle you to a refund of any fees already incurred, though you may withdraw any available Wallet balance, subject to standard processing and verification by our Payment Processor.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of Portugal, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of FindCollabs that cannot be resolved informally is subject to the exclusive jurisdiction of the courts of Portugal, except where mandatory consumer-protection law entitles you to bring proceedings in your own country of residence within the EU. If you are an EU consumer, you may also submit a complaint through the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Before starting formal proceedings, please contact us at geral@findcollabs.app so we can try to resolve the issue informally first.

17. Changes to Terms

We may update these terms periodically. We'll notify you of significant changes and your continued use constitutes acceptance of the updated terms.

18. Contact Information

Questions about these terms? Contact us at:
Email: geral@findcollabs.app
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